SERVING ORGANIZATIONS WORLDWIDE
Questions and Answers

Clear answers before an engagement begins

Practical information about services, payment, scope, confidentiality, portals, and the way Jan Law Consulting works.

Advisors in an early-stage discovery conversation
Before an engagementMost questions are answered in a thirty minute discovery conversation. The rest are answered in writing.
+What does Jan Law Consulting provide?

Jan Law Consulting provides business consulting and advisory services in contracts operations, procurement operations, strategic innovation, executive advisory, corporate compliance, AI governance, and related commercial operations. JLC does not provide legal advice, legal opinions, contract drafting, negotiation on a client's behalf, or legal representation. Legal matters are referred to the client's chosen licensed counsel.

+What is an Executive Discovery Session?

An initial business discussion used to understand the organization's objectives, operating environment, scope, urgency, and desired outcomes. It does not create an engagement. Services begin only under a written agreement.

+How do single engagements work?

A single engagement is documented through the applicable service terms and an Order Form that identifies the selected service, scope, price, timing, and any special conditions.

+How do monthly retainers work?

A monthly retainer reserves defined advisory capacity and includes only the hours, services, response expectations, and deliverables stated in the applicable Order Form or Statement of Work. A retainer is not unlimited.

+What happens after included hours are used?

Additional work is performed only under the agreed additional hourly rate, a revised retainer, a Change Order, or another written commercial arrangement.

+Can fees change during a long engagement?

Ongoing fees may be reviewed prospectively in accordance with the governing agreement, including any applicable adjustment based on CPI, material scope change, or mutually agreed revised commercial terms.

+What currencies can clients use?

Stripe may display a supported local currency based on the payer's location, payment method, and configuration of the selected payment link. Available currencies can vary. The checkout page shows the amount and currency before payment is authorized.

+Where do clients and staff sign in?

Use the Portal Access page on this website. Staff access is protected. The client portal is provided to invited clients as the secure client workspace is activated.

+How is confidential information handled?

Confidential information is handled under the written engagement documents, applicable security controls, and access based on role. Prospective clients should avoid submitting sensitive records through the public website unless specifically instructed.

+How does a client begin?

Schedule an Executive Discovery Session or submit an engagement request. JLC will review the request, confirm fit, and identify the appropriate service and contracting documents.

Still have a question?

Request an executive discovery conversation

If your question is specific to your operating environment, a short discovery session is the best way to determine fit and next steps.